Browser not supported!
We recommend using a modern browser such as Google Chrome, Microsoft Edge, Apple Safari, or Mozilla Firefox.

California Regional Consortia

IT Support Professional

« Return to Previous Page

« Return to Browse

Skip to Section

Submitter's Information

Name

Vicki Shipman

Title

CTE Project Manager

Region

Bay Area

College

Las Positas College

CTE Dean

CTE Dean's Name

Vicki Shipman

CTE Dean's Email

Log in to view CTE Dean's Email.

Program Details

Program Title

IT Support Professional

Submission Type

New Program

TOPs Code

Computer Support (070820)

Projected Start Date

08/15/19

Catalog Description

This program includes curriculum from the Computer Technology Industry Association (CompTIA) and Google designed to prepare students for an entry-level role in IT support. Courses in this program introduce students to troubleshooting and customer service, networking,operating systems, system administration, and security — all the fundamentals of IT support that are critical for success in the workplace. Students successfully completing the program can achieve the Google IT Support Professional certificate and will be prepared to take the CompTIA A+, Network+, and Security + certification tests.   

Enrollment Completer Projections

30

Program Proposal Attributes

Program Award Type(s) (Check all that apply)
  • Certificate of Achievement: 8 to fewer than 16 semester (or 12 to fewer than 24 quarter) units (B)
Program Goal
    • This program introduces students to trouble-shooting and customer service, networking, operating systems, system administration, and security. It prepares students for entry-level positions in IT support.

Course Units and Hours

Total Certificate Units (Minimum and Maximum)

13

Units for Degree Major or Area of Emphasis (Minimum and Maximum)

n/a

Total Units for Degree (Minimum and Maximum)

n/a

Course Report

Program Requirements Narrative
CourseTitleUnitsYear/Semester
(Y1 or S1)




















Program Requirements

Required Core                                                                                                  Units

CNT 51 CompTIA's A+ Certification Computer Technician                               4

CNT 52 Networking Fundamentals                                                                                                                                           3

CNT 55 Installing & Configuring Windows Server MCSA I                                 3

CNT 69 Network Security; CompTIA Security +Certification                            3

Supporting Documents

Upload Labor Market Information (LMI)

Bay Area Regional Questions

Goal of Program

CTE

Include any other information you would like to share.
Las Positas College has an MOU with Jobs for the Future to offer this certificate.
Please list similar programs at other colleges in the service area which may be impacted, including the name of the college, the name of the program that may be impacted, the name of the person you contacted and the outcome of that contact.
Currently no similar programs in service area. This is the only program in California that includes Google IT Support Professional curriculum as well as CompTia A+, Network +, and Security + curriculum.

Submission Details

Published at

11/30/18 - 02:31 PM

Status

Recommended

Return to Drafts

Please list the reason(s) for returning "IT Support Professional". to Vicki Shipman's drafts. This message will be sent to vshipman@laspositascollege.edu

Comments, Documents, Voting

Comments

All Comments

No comments to display.