BUSINESS INFORMATION WORKER I

The Business Information Worker Certificate of Achievement is designed to prepare students for entry-level and administrative support in a variety of fields and businesses. 

Program Learning Outcomes

Upon successful completion of this program, students should be able to:  

• Demonstrate computer literacy with respect to computer hardware and software applications.

• Apply standard rules of business conduct and customer service.

• Develop specialized keyboarding skills at an employable level of accuracy and speed.

• Use word processing, spreadsheet, presentation graphics, and scheduling software to perform business and office tasks. 

• Apply oral and written communication skills in various business and office environments. 

• Design, modify, query, and manipulate lists (database and information in workbooks using common formulas, data and what if scenario tools to organize and convey information.

Only two of the required BIW courses are regularly offered at the college. The  enrollment data for the two courses is (Source: Moreno Valley College Enrollment Management Dashboard):

CAT/CIS/BUS-3 - Computer Applications for Business – 25 and 18 students for 2017-2018 and 2016-2017, respectively.

CAT-31 - Business Communications - 30 and 25 students for 2017-2018 and 2016-2017, respectively.

With the addition of the Business Information Worker Certificate, the College anticipates similar enrollment for the other BIW courses.

The Business Information Worker Certificate of Achievement is designed to provide students with practical, career-oriented skills for professional office environments using current industry technologies. Students receive hands-on experience in the fundamentals of business communications and human relations in addition to the basics of keyboarding, the Windows environment, Word, Excel, and Outlook, and introductory computer information systems concepts. In addition, students are introduced to, and guided through, job search, resume writing and interview skills specific to the entry-level positions in a variety of office environments.

The Certificate of Achievement is often used by students who already have Associate or Bachelor’s Degrees and want to change careers or enhance their skills. The Business Information Worker Certificate of Achievement is ideal for students seeking to be trained in a field different from their previous work experience, and offers an affordable alternative to more costly private college and university programs in this field of study. 

Upon successful completion of the Business Information Worker Certificate of Achievement students should be able to: demonstrate computer literacy with respect to computer hardware and software applications, apply standard rules of business conduct and customer service, develop specialized keyboarding skills at an employable level of accuracy and speed, use word processing, spreadsheet, presentation graphics, and scheduling software to perform business and office tasks, apply written communication skills in various business and office environments, and design modify, query and manipulate lists (database and information in workbooks using common formulas, data, and what-if scenario tools to organize and convey information). 

After successful completion of the Business Information Worker Certificate of Achievement employment possibilities include General Office Clerk, Retail Salespersons, Customer Service Representatives, and Receptionists and Information Clerks.

The required core courses in this program may be completed quickly and in two sequential semesters.