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California Regional Consortia

IT Desktop and Server Operations

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Submitter's Information

Name

Hugh

Title

Nguyen

Region

Orange County

College

Santa Ana College

CTE Dean

CTE Dean's Name

Madeline Grant

CTE Dean's Email

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Program Details

Program Title

IT Desktop and Server Operations

Submission Type

New Program

TOPs Code

Computer Infrastructure and Support (070800)

Projected Start Date

08/01/20

Catalog Description

The IT Desktop and Server Operations certificate is designed to prepare students in the technical field of desktop and server management.  Technical background in LAN infrastructure, networking, virtualization, operating systems, Microsoft and Linux server & client technologies, email platforms, mobile device management, cloud-based solutions, supporting technology solutions following industry best practices and all relevant standards and practices.

Enrollment Completer Projections

30

Program Proposal Attributes

Program Award Type(s) (Check all that apply)
  • Certificate of Achievement: 8 to fewer than 16 semester (or 12 to fewer than 24 quarter) units (B)
Program Goal

Upon successful completion of the IT Desktop and Server Operations certificate, the graduate will be able to:

1. Apply critical thinking and problem solving skills that are required by employers to support IT desktop and server operations in a networking environment.

2. Demonstrate the knowledge and ability to install, configure and troubleshoot desktop and server computing systems.

3. Demonstrate the knowledge of basic theory, techniques, terminology and applications used to support a client/server architecture in a networking environment.

4. Demonstrate knowledge of business concepts and human relationship skills necessary to support IT desktop and server operations.

5. Communicate effectively and efficiently using both verbal and written communication tools.

Course Units and Hours

Total Certificate Units (Minimum and Maximum)

15

Units for Degree Major or Area of Emphasis (Minimum and Maximum)

n/a

Total Units for Degree (Minimum and Maximum)

n/a

Course Report

Program Requirements Narrative
  1. Describe ethical, professional, and legal challenges that confront an IT professional.
  2. Demonstrate knowledge of the fundamental concepts of operating systems, networks, and cloud computing.

  3. Design, implement, manage and administer a secured, local area network consisting of desktop clients and servers.



Program Requirements
CourseTitleUnitsYear/Semester
(Y1 or S1)
CMPR134
Microsoft Windows Operating System
3.0
Y1
CMPR138
CompTIA Network+ Guide to Networks
3.0
Y1
CMPR153
A+ Essentials Hardware
3.0
Y1
CMPR154
A+ Essentials
3.0
Y1
CMPR247
Windows Server Operating System
3.0
Y1

Supporting Documents

Upload Labor Market Information (LMI)

Orange County Regional Questions

District

Rancho Santiago Community College District

College

Santa Ana College

CRLC Member

NA

Email

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Phone

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Reason for program recommendation request

Substantial Change

Place of program in college's curriculum/similar program
NA
List similar programs at other colleges in the Orange County Region
NA
Annual Enrollment projects (non-duplicative)
NA
Advisory Minutes
Priority Sector

ICT

Submission Details

Published at

11/29/19 - 11:29 PM

Status

Recommended

Return to Drafts

Please list the reason(s) for returning "IT Desktop and Server Operations". to Hugh's drafts. This message will be sent to nguyen_hugh@sac.edu

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