Office Technology Certificate of Achievement

The certificate curriculum is designed for students who desire recognition for completing a rigorous course of study in business office skills but who may not be interested in pursuing a degree. The curriculum prepares students for business positions such as administrative assistant, secretary, and office assistant. Employees in these types of positions perform a variety of administrative tasks including document processing, using computer applications such as presentation graphics and spreadsheets, scheduling appointments, and researching and organizing information.

On average, we have around 25 students enrolled/semester for the certificate. Students can complete the Office Technology certificate of achievement in 1-2 semesters. We anticipate 5-10 students completing the certificate.

The goals of the Certificate of Achievement – Technology is directed at the appropriate level for community colleges and is a consistent statewide pathway designed with industry involvement to prepare students for entry-level jobs, and to inform business of the rich capabilities that exist at every California Community College Campus. It leads to Certificate of Achievement which can be attained a year. This program addresses a valid occupational role, that of office worker. The program is designed to provide students with the skills to meet employers’ needs. Both students entering the workforce and incumbent employees desiring entry-level office and administrative support knowledge will benefit from this program.

The Certificate of Achievement – Technology is designed to prepare students for entry-level office and administrative support in a variety of job positions, including general office clerks, administrative assistants, retail salespersons, customer service representatives, receptionists, and information clerks. Students are trained in entry-level office skills including a solid foundation in Microsoft Windows and Office as well as critical thinking, problem solving, and interpersonal skills to provide greater efficiency in the workplace.

Learning Outcomes

Upon completion of this program, students will be able to:

• Create effective business-related documents
• Apply computer skills to complete business tasks
•  Utilize effective and appropriate communication in an office environment.

 

The minimum time for completion of thiscertificate is 2 semesters. Completion time will vary based on studentpreparation and number of classes completed per semester.

Courses Required for theCertificate of Achievement in Office Technology

Course	Units
First Semester: required courses:
BSEN 70 - Grammar and Writing Essentials for Business		5.00
GNBS 100 - Essential Skills for Business Professionals		1.00
Total:		6.00
First Semester: choose one of these keyboarding courses:
MABS 30 - Computer Keyboarding		3.00
MABS 35 - Speedbuilding I: Keyboarding		1.50
MABS 38 - Document Production Using Microsoft Word		3.00
Total:		1.50 - 3.00
Second Semester: required courses:
BSEN 74 - Written Business Communication		3.00
MABS 101 - Spreadsheets for Business/Excel		3.00
MABS 391 - Word Processing/Microsoft Word		3.00
	Total:	9.00
	Total:	16.50 - 18.00

Course	Title	Units	Year/Semester (Y1 or S1)
BSEN 70	Grammar and Writing Essentials for Business	5	S1
GNBS 100	Essential Skills for Business Professionals	1	S1

CHOOSE FROM ONE OF THESE KEYBOARDING COURSES	Title	Units	Year/Semester (Y1 or S1)
MABS 30	Computer Keyboarding	3	S1
MABS 35	Speedbuilding I: Keyboarding	1.5	S1
MABS 38	Document Production Using Microsoft Word	3	S1

Course	Title	Units	Year/Semester (Y1 or S1)
BSEN 74	Written Business Communication	3	S2
MABS 101 - Spreadsheets for Business/Excel	Spreadsheets for Business/Excel	3	S2
MABS 391 Word Processing/Microsoft Word	Word Processing/Microsoft Word	3	S2

Given 1) one of the main objectives of CCSF’s Certificate of Achievement – Technology, to provide students with foundational knowledge and skills desirable for further specialized study in the field of administrative support, 2) that City College of San Francisco is the only Bay Area community college offering this Certificate of Achievement – Technology, and City College of San Francisco’s Certificate of Achievement – Technology is much needed to help prepare students for further study in the field of administrative support.

Of 22 Bay Area Community Colleges (Berkeley City, Canada, Chabot, College of Alameda, Marin, San Mateo, Contra Costa, DeAnza, Diablo Valley, Evergreen, Foothill, Laney, Las Positas, Los Medanos, Mission, Napa Valley, Ohlone, City College of San Francisco, San Jose, and Skyline, Solano and West Valley), City College of San Francisco is the only college that offers this program.