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Submitter's Information

Name

Nicholas Petti

Title

Professor

Region

North/Far North

College

Mendocino College

CTE Dean

CTE Dean's Name

Christy Smith

CTE Dean's Email

Log in to view CTE Dean's Email.

Program Details

Program Title

Hospitality Management

Submission Type

New Program

TOPs Code

Hospitality (130700)

Projected Start Date

08/17/26

Catalog Description

This Certificate of Achievement prepares students for entry-level management positions or career advancement in the diverse and dynamic hospitality industry. The curriculum provides a strong foundation in core operational areas critical for success in hotels, restaurants, resorts, and related tourism enterprises. Students will develop essential skills in business, customer service, operations, and management, along with specialized knowledge in hospitality-specific domains.

Students will be able to apply fundamental operational procedures for key functional areas of hospitality businesses, including Front Office, Food and Beverage Service, and Housekeeping, utilizing industry-standard technologies

Students will demonstrate effective professional communication and superior guest service strategies to handle diverse guest interactions, resolve service recovery issues, and foster positive guest relationships.

Students will analyze basic financial statements and operational data relevant to hospitality management, enabling them to make informed decisions regarding cost control, revenue management, and profitability.

Enrollment Completer Projections

An estimated 10 students per year

Program Proposal Attributes

Program Award Type(s) (Check all that apply)
  • Certificate of Achievement: 16 or greater semester (or 24 or greater quarter) units (C)
  • A.A. Degree (A)
Program Goal

Hospitality is the main economic driver of our district. Employers are consistently seeking trained personnel and employees can benefit financially from training. We currently offer Culinary Arts Management certificates and degrees and need to expand that to hospitality to meet employer demand.

Course Units and Hours

Total Certificate Units (Minimum and Maximum)

25

Units for Degree Major or Area of Emphasis (Minimum and Maximum)

25

Total Units for Degree (Minimum and Maximum)

25

Course Report

Program Requirements Narrative

Students will complete courses in Business, Economics, Culinary, and Hospitality. Eventually there will be 3 tracks for the program- Lodging, Foodservice, and Wine Studies

Program Requirements
CourseTitleUnitsYear/Semester
(Y1 or S1)
HSP 101Introduction to Hospitality3S1
ECONC 2001Principles of Microeconomics3S1
BUS 230Introduction to Business3S1
BUS 136Introduction to Management3S1
CAM 154Food and Beverage Cost Control: How to Make (and Keep) Your Money in the Restaurant Business
1.5S1
BUS 134Human Relations in Business3S2
BUS 107Customer Service3S2
CAM 140Working the Room: Dining Room Service and Management2S2
CAM 120Let's Party: Introduction to Catering and Events1S2
HSP 102Event Planning and Hosting3S2

Supporting Documents

North/Far North Regional Questions

No questions to display.

Submission Details

Published at

11/11/25 - 01:08 PM

Status

Recommended

Return to Drafts

Please list the reason(s) for returning "Hospitality Management". to Nicholas Petti's drafts. This message will be sent to npetti@mendocino.edu

Comments, Documents, Voting

Comments

All Comments


SD

Shari Dempsey Super User   ·  12/08/25

Approved by the Voting Members on December 5, 2025 for recommendation.