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Submitter's Information
Nicholas Petti
Professor
North/Far North
Mendocino College
CTE Dean
Christy Smith
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Program Details
Hospitality Management
New Program
Hospitality (130700)
08/17/26
This Certificate of Achievement prepares students for entry-level management positions or career advancement in the diverse and dynamic hospitality industry. The curriculum provides a strong foundation in core operational areas critical for success in hotels, restaurants, resorts, and related tourism enterprises. Students will develop essential skills in business, customer service, operations, and management, along with specialized knowledge in hospitality-specific domains.
Students will be able to apply fundamental operational procedures for key functional areas of hospitality businesses, including Front Office, Food and Beverage Service, and Housekeeping, utilizing industry-standard technologies
Students will demonstrate effective professional communication and superior guest service strategies to handle diverse guest interactions, resolve service recovery issues, and foster positive guest relationships.
Students will analyze basic financial statements and operational data relevant to hospitality management, enabling them to make informed decisions regarding cost control, revenue management, and profitability.
An estimated 10 students per year
Program Proposal Attributes
- Certificate of Achievement: 16 or greater semester (or 24 or greater quarter) units (C)
- A.A. Degree (A)
Hospitality is the main economic driver of our district. Employers are consistently seeking trained personnel and employees can benefit financially from training. We currently offer Culinary Arts Management certificates and degrees and need to expand that to hospitality to meet employer demand.
Course Units and Hours
25
25
25
Course Report
Students will complete courses in Business, Economics, Culinary, and Hospitality. Eventually there will be 3 tracks for the program- Lodging, Foodservice, and Wine Studies
| Course | Title | Units | Year/Semester (Y1 or S1) |
|---|---|---|---|
| HSP 101 | Introduction to Hospitality | 3 | S1 |
| ECONC 2001 | Principles of Microeconomics | 3 | S1 |
| BUS 230 | Introduction to Business | 3 | S1 |
| BUS 136 | Introduction to Management | 3 | S1 |
| CAM 154 | Food and Beverage Cost Control: How to Make (and Keep) Your Money in the Restaurant Business | 1.5 | S1 |
| BUS 134 | Human Relations in Business | 3 | S2 |
| BUS 107 | Customer Service | 3 | S2 |
| CAM 140 | Working the Room: Dining Room Service and Management | 2 | S2 |
| CAM 120 | Let's Party: Introduction to Catering and Events | 1 | S2 |
| HSP 102 | Event Planning and Hosting | 3 | S2 |
Supporting Documents
North/Far North Regional Questions
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Submission Details
11/11/25 - 01:08 PM
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Return to Drafts
Please list the reason(s) for returning "Hospitality Management". to Nicholas Petti's drafts. This message will be sent to npetti@mendocino.edu
Comments, Documents, Voting
Comments
All Comments
Shari Dempsey Super User · 12/08/25
Approved by the Voting Members on December 5, 2025 for recommendation.