BUSINESS INFORMATION WORKER I

The Business Information Worker (BIW) certificate prepares students for entry-level office and administrative support in a variety of job positions, including general office clerks, retail salespersons, customer service representatives, receptionists, and information clerks.  Students learn basic oral and written communications, basic computer application skills, including beginning Excel, Word, and Outlook, and the fundamentals of computer systems. Graduates of this certificate bring critical thinking and problem solving skills as well as interpersonal skills essential to the workplace.  With a solid foundation in Microsoft Windows and Office, as well as strong digital and web literacy skills, students will be prepared to meet the workforce demands of today's business environment.

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The Business Information Worker (BIW) structured pathway is an innovative, statewide, solution to employment for thousands of Californians of all ages offered through the California Community Colleges. The BIW is advantageous to businesses in that they have a known skill set detailed and communicated consistently across the state. This pathway clearly communicates to students what skills they need to be successful in today’s businesses, as well as provides a branded BIW pathway for businesses to quickly recognize on resumes.

Six required courses. Two in Business. Two in Computer Information Systems. Two in Professional Development Studies.