Associates in Science, Computer Support Specialist

This degree offers robust and relevant core course offerings that allow students to gain job skills and critical thinking skills in demand in the workforce. The program prepares students for employment in a variety of computer support-related fields.

• Evaluate end-user and customer support needs and apply appropriate tools and methodologies.

• Design, administer, and control user support software tools in customer relationship management and user fulfillment.

30 annually

The Computer Support Specialist program at Long Beach City College provides students with a solid foundation in computer support for the business environment. The Computer Support Specialist program covers customer service, IT concepts, and applications. Supporting courses allow students to understand necessary business communication skills, operating systems, computer hardware, and networking fundamentals. The occupational goal is to develop skills and certification as a Computer Support Specialist.

The degree serves to meet students' labor market and educational needs and professionals seeking employment in government, education, and private businesses. The Associate of Science Degree is an integral part of preparing for entry-level positions in government, education, or private business. There are no requested faculty or facilities for this program, as the program courses are currently offered through the Computer and Office Studies Department.

Program Requirements 

REQUIRED COURSES UNITS

BCOM 15 Business Communications 3

BCOM 222 Job Search Skills 3

BCOM 263 Customer Service 3

COSA 2 Critical Thinking Using Computers 3

COSA 5 Microsoft Windows Operating System 3

COSA 50 Intro to IT Concepts & Applications 4

COSK 200 Keyboarding and Document Production 3

COSN 5 Computer Hardware Fundamentals 4

COSN 10 Networking Fundamentals 3

Subtotal Units 29

In ADDITION, select a total of ONE (1) unit from the following:

BCOM 260 Channels of Business Communications 1

BCOM 264 Business Telecommuting Fundamentals 1

TOTAL UNITS 30

Within the Computer Support Discipline of the Computer and Office Studies Department.

This is offered at other local community colleges.

100-300