Business Information Worker I

The Business Information Worker I Certificate of Achievement prepares students for entry-level and administrative support positions in a variety of fields and businesses. After successful completion of this Business Information Worker I Certificate of Achievement, students may seek employment as office clerks, retail salespersons, customer service representatives, and receptionists.

30 This program has existed as Admin Office Assistant at College of the Desert or several years

The Business Information Worker Certificate of Achievement I provides students with practical, career oriented skills for professional office environments using current industry standard technologies. Students receive hands-on experience of the fundamentals of business communications and human relations in addition to the basics of keyboarding the Windows environment, Word, Excel, and Access, and introductory computer information systems concepts. Students are introduced to and guided through job search resume writing and interview skills specific to the entry-level positions in a variety of office environments. Upon successful completion of the Business Information Worker I Certificate of Achievement, students should be able to: demonstrate computer literacy with respect to computer hardware and software applications, apply standard rules of business conduct and customer service, develop specialized keyboarding skills, use word processing, spreadsheets, presentation software, and scheduling software to perform business and office tasks, apply written communication skills in various business and office environments, and design, modify, query, and manipulate lists (database and information in workbooks using common formulas, data, and what-if scenarios tools to organize and convey information). On successful completion of this Business Information Workder I Certificate of Achievement, the student should be able to: Demonstrate computer literacy Perform business and office tasks using common computer software Maintain databases Convey office information using both written and oral communication skills

CIS 002 Outlook (2 units) CIS 003 Microsoft Work (1 unit) CIS 005 Coputer Survival Skills (2 units) CIS 010 Computer Literacy (4 units) CIS 094 Business Communications (3 units) 6 units of Electives from: BUMA 032 Human Relations (3 units) BUMA 064 (3 units) BUMA 095A or CIS 095A Work Experience (1-4 units)