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Submitter's Information

Name

Maniphone Dickerson

Title

Dean of Business and Workforce Development

Region

Bay Area

College

Evergreen Valley College

CTE Dean

CTE Dean's Name

Maniphone Dickerson

CTE Dean's Email

Log in to view CTE Dean's Email.

Program Details

Program Title

Medical Front Office Assistant Certificate, Level 1 (Fully Online)

Submission Type

New Program

TOPs Code

Administrative Medical Assisting (120820)

Projected Start Date

09/08/20

Catalog Description

Fully Online Certificate

In the Medical Front Office Assistant certificate program, students will learn medical terminology, coding, and billing. Courses in communications, technology, and business are also part of the program. After completion of the program, students can apply for positions such as, medical biller, patient specialist, or office assistant. 

 

Enrollment Completer Projections

10-12 estimated annual completions. 

Program Proposal Attributes

Program Award Type(s) (Check all that apply)
  • Certificate of Achievement: 8 to fewer than 16 semester (or 12 to fewer than 24 quarter) units (B)
Program Goal

Students will learn medical terminology, coding, and billing. Courses in communications, technology, and business are also part of the program.

Course Units and Hours

Total Certificate Units (Minimum and Maximum)

11

Units for Degree Major or Area of Emphasis (Minimum and Maximum)

n/a

Total Units for Degree (Minimum and Maximum)

n/a

Course Report

Program Requirements Narrative

BIS 016 - Electronic Health Records 

This course teaches skills that are required in the healthcare office environment such as appointment scheduling, processing medical forms, transcription of medical documents, and handling patients.  Students will work with a EHR software application such as EPIC.  Hands-on experience is emphasized for all required tasks. 

BIS 017- Medical Terminology 

The medical professions, healthcare settings, and medical forms and documents will be reviewed.  Emphasis will be placed on mastering medical terms, abbreviations, spelling rules for component parts, body systems, combining forms, prefixes, and suffixes. Students will learn to use medical terms correctly in medical forms and documents. Students will also learn how to handle patient confidentiality in healthcare offices.

BIS 160 - Computerized Medical Billing 

Students will be introduced to the billing process used in the medical offices today.  Health insurance information will be covered.  Students will learn to complete common medical insurance forms using a computer-based program.  The medical billing career will be discussed.  The claims process will be emphasized.

BIS 162 - Medical Coding 

Students will learn step-by-step coding used in the medical field.  The use of the CPT (Current Procedural Terminology) and ICD 9 (International Classification of Diseases) manuals will be covered.  All codes used in the billing process in the medical environment will be covered.  Students can use this course to help them prepare for the medical coding certification exam.

BIS 135 - Human Relations in the Workplace 

Employers desire applicants who have excellent soft skills.   This course covers attitude, good work habits, time management, ethics, personality styles, management styles, teamwork, leadership, diversity--all areas that affect the employee-employer relationship.  A hands-on approach will be used to demonstrate the effective use of interpersonal skills in the workplace and in personal situations. 

Program Requirements

5 courses, 11 credits 

CourseTitleUnitsYear/Semester
(Y1 or S1)
BIS 016Electronic Health Records
2
BIS 017Medical Terminology 
2
BIS 160Computerized Medical Billing 
2
BIS 162Medical Coding 
2
BIS 135Human Relations in the Workplace 
3

Supporting Documents

Bay Area Regional Questions

Goal of Program

CTE

Include any other information you would like to share.
Fully online certificate, part of the California Virtual Campus - Online Education Initiative, Online CTE Pathways grant.
Please list similar programs at other colleges in the service area which may be impacted, including the name of the college, the name of the program that may be impacted, the name of the person you contacted and the outcome of that contact.
Program information sent to West Valley Dean John Vlahos and DeAnza College Dean Dr. Anita Muthyala-Kandula since their divisions have similar on-campus certificates in the same sub-region. EVC's certificate will be offered fully online.

Submission Details

Published at

01/06/20 - 12:40 PM

Status

Recommended

Return to Drafts

Please list the reason(s) for returning "Medical Front Office Assistant Certificate, Level 1 (Fully Online)". to Maniphone Dickerson's drafts. This message will be sent to maniphone.dickerson@evc.edu

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