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California Regional Consortia

Google IT Support Certificate

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Submitter's Information

Name

Kidane Sengal

Title

Instructor

Region

Bay Area

College

San Jose City College

CTE Dean

CTE Dean's Name

Ta , HoaMinh.

CTE Dean's Email

Log in to view CTE Dean's Email.

Program Details

Program Title

Google IT Support Certificate

Submission Type

New Program

TOPs Code

Computer Information Systems (070200)

Projected Start Date

02/01/21

Catalog Description

This certificate, developed by Google, includes an innovative curriculum designed to prepare students for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google. The program is part of Grow with Google, a Google initiative to help create economic opportunities for all Americans.

 Google introduced the IT Support Professional Certificate, a program that helps people prepare for entry-level roles in IT support, with no experience or degree necessary. The idea stemmed from Google’s own challenge of finding qualified candidates for open roles in IT support at Google. It soon became clear that this was an industry-wide problem. IT support skills are highly teachable, and a four-year degree isn’t typically required to build a successful career in this field. So Google created a program that beginners could use to learn the foundations of IT support. More than 114,000 learners have enrolled in the program to grow their skills and careers. The certificate consists of 5 courses that are fully hosted online.

Enrollment Completer Projections

50

Program Proposal Attributes

Program Award Type(s) (Check all that apply)
  • Certificate of Achievement: 8 to fewer than 16 semester (or 12 to fewer than 24 quarter) units (B)
Program Goal

 Occupational,

IT Support Professional Certificate, a program that helps people prepare for entry-level roles in IT support, with no experience or degree necessary.The idea stemmed from Google’s own challenge of finding qualified candidates for open roles in IT support at Google

IT support skills are highly teachable, and a four-year degree isn’t typically required to build a successful career in this field

Course Units and Hours

Total Certificate Units (Minimum and Maximum)

12

Units for Degree Major or Area of Emphasis (Minimum and Maximum)

n/a

Total Units for Degree (Minimum and Maximum)

n/a

Course Report

Program Requirements Narrative

Completion of five courses listed below.

Program Requirements

c

CourseTitleUnitsYear/Semester
(Y1 or S1)
CIS140IT Technical Support Fundamentals
2S1
CIS141The Bits and Bytes of Computer Networking
2S1
CIS142
Operating Systems and You: Becoming a Power User
2S1
CIS143
System Administration and IT Infrastructure Services
3S2
CIS144
 IT Security: Defense Against the Digital Dark Arts
3S2

Supporting Documents

Upload Labor Market Information (LMI)

Bay Area Regional Questions

Goal of Program

CTE

Include any other information you would like to share.
I believe this program will help our students to find employment in the IT field.
Please list similar programs at other colleges in the service area which may be impacted, including the name of the college, the name of the program that may be impacted, the name of the person you contacted and the outcome of that contact.
SJCC is the first College to offer this Certificate.

Submission Details

Published at

07/03/20 - 04:41 PM

Status

Recommended

Return to Drafts

Please list the reason(s) for returning "Google IT Support Certificate". to Kidane Sengal's drafts. This message will be sent to kidane.sengal@sjcc.edu

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