Business Information Worker - Clerical

The Business Information Worker - Clerical Certificate of Achievement will provide entry-level job seekers with skills for the growing demands of a 21st Century workplace. Job opportunities are readily available locally and throughout the country in government, education, retail, hospitality, the service industries, big business and in smaller entrepreneurial enterprises. In fact, the administrative support field ranks high among the largest U.S. occupation categories, and labor statistics show steady employment opportunity growth.

The role of today’s office professional has advanced with the demands of a changing economy and ever-evolving technologies. Entry-level positions traditionally involve working with the public, preparing correspondence and reports, telephone and internet communications, and performing a variety of recordkeeping tasks. In actual day-to-day operations, a clerical employee experiences great variety in their daily tasks and significant opportunity for advancement within the business.

After earning the Business Information Worker - Clerical Certificate of Achievement, completing some additional coursework will qualify the learner for the Business Information Worker - Administrative Assistant Certificate of Achievement, which may open additional employment opportunities and also move the learner closer to an Associate of Science degree.

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This certificate provides the students in our growing communities with the targeted work-force preparation and development that has been requested by our industry partners.  Because workers in this field are in such high demand, many students seek professional development in business information technology and workplace skills.  The current job market and LMI data support these goals, and with this quick-start certificate (the first in the state's Business Information Worker model curriculum pathway), students begin their training on this highly employable career pathway.

Learners completing this certificate will have built a skill set that includes business-quality document creation;  basic competency using the Microsoft Office Suite and associated software; clerical-level computational skills; knowledge of office ethics, procedures, productivity, resources and technologies; ability to work independently, accurately and in a timely manner; familiarity with collaborative teamwork; communication skills appropriate to the business environment; business math competency; and self-confidence.

In addition to work-readiness, this certificate will provide the learner with the necessary framework to continue working toward the more advanced and comprehensive Business Information Worker - Administrative Assistant Certificate of Achievement.