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Submitter's Information

Name

Kenneth Starkman

Title

Dean, Technology and Engineering

Region

Orange County

College

Fullerton College

CTE Dean

CTE Dean's Name

Ken Starkman

CTE Dean's Email

Log in to view CTE Dean's Email.

Program Details

Program Title

Automotive Service Advisor Certificate

Submission Type

New Program

TOPs Code

Automotive Technology (094800)

Projected Start Date

08/01/20

Catalog Description

The Automotive Service Advisor Certificate is designed to provide the student with entry level employment skills needed in the area of automotive service advising, service consulting, customer greeting, and repair order dispatching. A student can seek employment in new car dealerships, specialty repair shops, and franchise automotive repair facilities. The course work will develop a student’s understanding of the major automotive systems and their ability to communicate malfunctions to a customer. The proper calculations of repair costs and the completion of industry recognized repair orders will also be covered in the course work. This certificate requires a total of 18-22 units. A minimum grade of C is required in each course taken.

Enrollment Completer Projections

Projected 10-20 certificates annually

Program Proposal Attributes

Program Award Type(s) (Check all that apply)
  • Certificate of Achievement: 16 or greater semester (or 24 or greater quarter) units (C)
Program Goal

To provide the student with entry level employment skills needed in the area of automotive service advising, service consulting, customer greeting, and repair order dispatching. 

Student employment in new car dealerships, specialty repair shops, and franchise automotive repair facilities. 

To develop a student’s understanding of the major automotive systems and their ability to communicate malfunctions to a customer.

The student will make proper calculations of repair costs and the completion of industry recognized repair orders.

 

Course Units and Hours

Total Certificate Units (Minimum and Maximum)

18-22 units

Units for Degree Major or Area of Emphasis (Minimum and Maximum)

n/a

Total Units for Degree (Minimum and Maximum)

n/a

Course Report

Program Requirements Narrative

This certificate requires a total of 18-22 units. A minimum grade of C is required in each course taken.

Program Requirements
CourseTitleUnitsYear/Semester
(Y1 or S1)
AUTO 131FAutomotive Fundamentals4.5S1
Restricted Electives 


AUTO 051 F


AUTO 055 F



AUTO 060 F


AUTO 065 F



AUTO 081 F


AUTO 082 F



AUTO 083 F



AUTO 086 F



AUTO 089 F
Internship in Automotive

Automotive Business Management

Automotive Powertrains

Automotive Electrical and Electronic Systems

Engine Rebuilding and Repair

Automotive Engine Performance and Driveability

Brake and Suspension Systems Repair

Automatic Transmission Fundamentals

Automotive Air Conditioning
2-4


5



5


5



8


8



8



3



4
Y2


Y2



Y1


Y1



Y2


Y2



Y1



Y1



Y2
BUS 266 F


BUS 180 F


CIS 148 F



MKT 208F
Human Relations in Organizations

Small Business Management

Introduction to Personal computer Communications

Principles of Selling
3


3


2



3
Y1


Y1


Y1



Y1




Supporting Documents

Orange County Regional Questions

District

North Orange County Community College District

College

Fullerton College

CRLC Member

Ken Starkman

Email

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Phone

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Reason for program recommendation request

New Program

Place of program in college's curriculum/similar program
Automotive Technology
List similar programs at other colleges in the Orange County Region
Cypress College Fullerton College Golden West College Saddleback College Santa Ana College Cerritos College Rio Hondo College Citrus College Long Beach City College East LA College Compton College Pasadena City College LA Trade Technical College Chaffey College El Camino College Riverside City College San Bernardino Valley College LA Pierce College
Annual Enrollment projects (non-duplicative)
395
Priority Sector

Advanced Transportation

Submission Details

Published at

11/24/20 - 04:57 PM

Status

Recommended

Return to Drafts

Please list the reason(s) for returning "Automotive Service Advisor Certificate". to Kenneth Starkman's drafts. This message will be sent to kstarkman@fullcoll.edu

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