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Submitter's Information
Kenneth Starkman
Dean, Technology and Engineering
Orange County
Fullerton College
CTE Dean
Ken Starkman
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Program Details
Automotive Service Advisor Certificate
New Program
Automotive Technology (094800)
08/01/20
The Automotive Service Advisor Certificate is designed to provide the student with entry level employment skills needed in the area of automotive service advising, service consulting, customer greeting, and repair order dispatching. A student can seek employment in new car dealerships, specialty repair shops, and franchise automotive repair facilities. The course work will develop a student’s understanding of the major automotive systems and their ability to communicate malfunctions to a customer. The proper calculations of repair costs and the completion of industry recognized repair orders will also be covered in the course work. This certificate requires a total of 18-22 units. A minimum grade of C is required in each course taken.
Projected 10-20 certificates annually
Program Proposal Attributes
- Certificate of Achievement: 16 or greater semester (or 24 or greater quarter) units (C)
To provide the student with entry level employment skills needed in the area of automotive service advising, service consulting, customer greeting, and repair order dispatching.
Student employment in new car dealerships, specialty repair shops, and franchise automotive repair facilities.
To develop a student’s understanding of the major automotive systems and their ability to communicate malfunctions to a customer.
The student will make proper calculations of repair costs and the completion of industry recognized repair orders.
Course Units and Hours
18-22 units
n/a
n/a
Course Report
This certificate requires a total of 18-22 units. A minimum grade of C is required in each course taken.
Course | Title | Units | Year/Semester (Y1 or S1) |
---|---|---|---|
AUTO 131F | Automotive Fundamentals | 4.5 | S1 |
Restricted Electives | |||
AUTO 051 F AUTO 055 F AUTO 060 F AUTO 065 F AUTO 081 F AUTO 082 F AUTO 083 F AUTO 086 F AUTO 089 F | Internship in Automotive Automotive Business Management Automotive Powertrains Automotive Electrical and Electronic Systems Engine Rebuilding and Repair Automotive Engine Performance and Driveability Brake and Suspension Systems Repair Automatic Transmission Fundamentals Automotive Air Conditioning | 2-4 5 5 5 8 8 8 3 4 | Y2 Y2 Y1 Y1 Y2 Y2 Y1 Y1 Y2 |
BUS 266 F BUS 180 F CIS 148 F MKT 208F | Human Relations in Organizations Small Business Management Introduction to Personal computer Communications Principles of Selling | 3 3 2 3 | Y1 Y1 Y1 Y1 |
Supporting Documents
Orange County Regional Questions
North Orange County Community College District
Fullerton College
Ken Starkman
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New Program
Advanced Transportation
Submission Details
11/24/20 - 04:57 PM
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Please list the reason(s) for returning "Automotive Service Advisor Certificate". to Kenneth Starkman's drafts. This message will be sent to kstarkman@fullcoll.edu
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