Automotive Service Advisor Certificate

The Automotive Service Advisor Certificate is designed to provide the student with entry level employment skills needed in the area of automotive service advising, service consulting, customer greeting, and repair order dispatching. A student can seek employment in new car dealerships, specialty repair shops, and franchise automotive repair facilities. The coursework will develop a student’s understanding of the major automotive systems and their ability to communicate malfunctions to a customer. The proper calculations of repair costs and the completion of industry recognized repair orders will also be covered in the course work. This certificate requires a total of 18.5-22.5 units. A minimum grade of C is required in each course taken.

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The stated goals and objectives for this Certificate will fulfill the college’s mission and curriculum offerings. This program meets the objectives of the district master plan by providing training and jobs to our student population. Based on LMI employment data, a need exists for this certificate and courses contained within.   More specifically the goals of the certificate are to provide the student with entry level employment skills needed in the area of automotive service advising, service consulting, customer greeting, and repair order dispatching. A student can seek employment in new car dealerships, specialty repair shops, and franchise automotive repair facilities.  

This certificate requires a total of 18.5-22.5 units. A minimum grade of C is required in each course taken.

Course	Title	Units	Year/Semester (Y1 or S1)
AUTO 100 F AUTO 197 F CIS 111 F MKT 208 F	Automotive Fundamentals Automotive Service Management Introduction to Information Systems Principles of Selling	4.5 3 4 3	Y1 Y1 Y1 Y1
Restricted Electives
AUTO 110 F AUTO 111 F AUTO 112 F AUTO 120 F AUTO 121 F AUTO 130 F AUTO 140 F AUTO 150 F AUTO 160 F AUTO 170 F AUTO 180 F AUTO 181 F AUTO 182 F AUTO 195 F AUTO 196 F	Automotive Engine Rebuilding Automotive Engine Repair Automotive Cylinder Head Repair Automatic Transmission Fundamentals Automatic Transmissions Automotive Powertrains Automotive Suspension and Wheel Alignment Automotive Brake Systems Automotive Electrical and Electronic Systems Automotive Heating and Air Conditioning Automotive Engine Performance and Drivability Automotive Fuel Systems and Advanced Diagnosis Automotive Emission Control Systems and Advanced Diagnosis Automotive Specialty Practice Automotive Internship	8 7 4 3 8 5 8 7 5 4 8 4 6 2 2-4	Y1 Y1 Y1 Y1 Y1 Y1 Y1 Y1 Y1 Y1 Y1 Y1 Y1 Y1 Y1

Automotive Technology

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