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Submitter's Information

Name

Jazmin Guzman

Title

Administrative Assistant

Region

Los Angeles/Orange County (Archived)

College

Santa Monica College

CTE Dean

CTE Dean's Name

Patricia Ramos

CTE Dean's Email

Log in to view CTE Dean's Email.

Program Details

Program Title

IT Technical Support Professional

Submission Type

New Program

TOPs Code

Computer Support (070820)

Projected Start Date

08/31/22

Catalog Description

IT. Technical Support Professional prepares students for entry-level jobs in IT Support. The program covers all the fundamentals of IT support, including troubleshooting, customer services, networking, operating systems, system administration and security

Enrollment Completer Projections

50 students annually

Program Proposal Attributes

Program Award Type(s) (Check all that apply)
  • Certificate of Achievement: 8 to fewer than 16 semester (or 12 to fewer than 24 quarter) units (B)
Program Goal

The program is powered by the Google IT Support Professional program and serves a strong occupational need. Employers are using the Google program as an alternative to a bachelors degree for entry level positions.

Course Units and Hours

Total Certificate Units (Minimum and Maximum)

9

Units for Degree Major or Area of Emphasis (Minimum and Maximum)

n/a

Total Units for Degree (Minimum and Maximum)

n/a

Course Report

Program Requirements Narrative

IT. Technical Support Professional prepares students for entry-level jobs in IT Support. The program covers all the fundamentals of IT support, including troubleshooting, customer services, networking, operating systems, system administration and security. This program is powered by the Google IT Support professional program

Program Requirements
CourseTitleUnitsYear/Semester
(Y1 or S1)
CS 84A
Google IT Support Fundamentals I
3Y1
CS 84B
Google IT Support Fundamentals II
3Y1
CS 84C
Google IT Support Fundamentals III
3Y1








Supporting Documents

Upload Labor Market Information (LMI)

Los Angeles/Orange County (Archived)

District

Santa Monica Community College District

College

Santa Monica College

CRLC Member

Patricia Ramos

Email

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Phone

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Reason for approval request.

New Program

Place of program in college's curriculum/similar program.
CSIS - Computer Science
List similar programs at other colleges in the Los Angeles and Orange County Region.
Unsure
Annual Enrollment projects (non-duplicative)
100 Students annually
Priority Sector

ICT-Digital Media

Submission Details

Published at

12/09/21 - 06:07 PM

Status

Recommended

Return to Drafts

Please list the reason(s) for returning "IT Technical Support Professional". to Jazmin Guzman's drafts. This message will be sent to guzman_jazmin@smc.edu

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